Meet your Iglu team
The team is available to to help, no matter what. Get to know us here!
How to contact us:
- Pop down to see us at the front desk
- Email us at [email protected]
- Call the front desk on 03 9002 5600
- Contact the Resident Leaders (RLs) on 0426 708 823

Josh
Hello! My name is Josh and I am the General Manager at Iglu Melbourne City.
I was born in food paradise Singapore, but grew up in the land of Dim Sum, Hong Kong for most of my childhood. I have been in Melbourne for over 6 years and I still don’t understand why Vegemite exists. I’m always keen for a chat about the best restaurants and bars in town!
I can speak fluent Mandarin, Cantonese, and English, so please don’t hesitate to approach me if you have any questions!

Berlin
Hey, it’s Berlin! I am the Assistant General Manager here at Iglu Melbourne City.
I moved to Melbourne in 2018 from Singapore and fell in love with this city straight away! Outside of work, I love playing online games, going for pilates, and binge watching any trending TV series. Also, brunch is the best meal of the day and you can’t change my mind!
Feel free to come and have a chat anytime, I’d love to find out more about you. See you around!

Ellen
Hi, my Name is Ellen, and I am a Customer Service Coordinator at Iglu Melbourne City.
I was born in China and I moved to Australia in 2012. I can speak fluent Chinese and English and a little bit of Korean. (I studied it in my degree as a hobby, hehe!)
I recently graduated from the University of Melbourne with a Bachelor of Design, majoring in Landscape Architecture! In my free time I like to relax and meet up with friends to go around cute shops in Melbourne.
Feel free to come and have a chat when you see me around, hoping to know your guys a little better.

Lydia
Hi, I am Lydia, originally from the southern west of China, where hotpot is the most famous and “best” !
I recently graduated from the University of Melbourne and I am so excited to join the team as a Customer Service Coordinator! I’m here to lend a helping hand whenever you need it!
Outside of work, you may find me playing PS5 or Switch games at home. (Zelda my love!😍) Or you can also find me spending my free time on dance covers as I am a big fan of K-pop music. As an ESFP, I thrive on social interaction and love chatting and having fun with people.
Let’s connect and share some good vibes! 🎮🍲🎶✨

Rachael
Hi everyone! I’m Rachael, one of the Customer Service Coordinators here at Iglu Melbourne City.
I graduated from the University of Melbourne, and I’m originally from Malaysia. Feel free to ask me anything in English, Mandarin, Cantonese, or Malay… but if you try in another language, I’ll need Google Translate on speed dial! 😅
I’m here to make sure everything runs smoothly and keep the smiles going, so don’t hesitate to reach out to me for anything—I promise, I don’t bite! 😝

Tashi
Hello! My name is Tashi and I’m the Community Engagement Coordinator for Iglu in Melbourne.
You’ll see me floating around all four properties (Melbourne City, South Yarra, Flagstaff Gardens and Melbourne Central) as I help with improving your resident experience!
I was born in Kathmandu, Nepal but did my growing up in Perth, Western Australia! I moved to Melbourne in 2018 and have been enjoying my time going to the art galleries, sitting in the City Gardens, and finding fun places to eat and drink. If you are down to chit, I am down to chat!

Nina
“Money, money, money, Must be funny In a rich man’s world” Hi, I’m Nina, the Senior Property Accountant of Iglu Melbourne City. I am the true mastermind behind everything of the property, and nothing escapes my sharp eyes and calculations. Feel free to ask me anything monetary or payment related, and I’m more than happy to translate the 0000000s for you.

Daniel
Hello! My Name is Daniel and I am the Facilities Manager of Iglu Melbourne City.
I am the handyman of the building. If there’s anything that Iglu has provided that’s not working, hop on the portal and lodge a maintenance request and I’ll know about it!
Besides work, I love to watch movies, play on my PS5 and play sports. Boston Celtics, Perth Wildcats and Richmond Tigers are the best teams in the world. Period.

Josh
Hello! My name is Josh and I am the General Manager at Iglu Melbourne City.
I was born in food paradise Singapore, but grew up in the land of Dim Sum, Hong Kong for most of my childhood. I have been in Melbourne for over 6 years and I still don’t understand why Vegemite exists. I’m always keen for a chat about the best restaurants and bars in town!
I can speak fluent Mandarin, Cantonese, and English, so please don’t hesitate to approach me if you have any questions!