Heating and cooling
Central heating and cooling FAQs
We know that the central heating and cooling system at Iglu Melbourne City can sometimes cause some confusion for our residents, so we’ve put together this FAQ page to answer some common questions about how it works.
Unfortunately, we can’t keep the building system set at the perfect temperature for everyone, however we will always try our best to keep you comfortable.
If you are worried about the temperature in your room, or feeling very uncomfortable, we ask that you please come and chat to the team at front desk so we can try to find a solution for you.
How does the central heating and cooling work at Iglu Melbourne City?
Our heating and cooling runs on a ‘two-pipe’ system, which means that we can send only hot or cold air to our apartments through the air conditioning units, not both at the same time.
The system is manually changed from heating to cooling when the outside temperatures rise, and vice versa in colder weather.
The Iglu team have access to change this over in our operating hours of 9am – 10pm each day.
How do we decide when to change from heating to cooling, or vice versa?
As you may have experienced, Melbourne often feels like it has four seasons in one day! This means that sometimes the day may start off cool and suddenly heat up, or a cold front can make the temperatures drop quickly on a warm day.
The indoor temperatures at Iglu also vary depending on where in the building you are, rooms on the north side often heat up quickly during the day if blinds are left up and windows are shut. Rooms on the south side can be slightly cooler due to less direct sunshine.
Our team do their best to monitor the outdoor temperatures and make the system changes when needed.
What time of day does it change?
The Iglu team regularly monitors the outside temperature and will ensure that the system is switched to heating or cooling whenever needed. The system cannot be changed between the hours of 10pm and 9am.
How often does it change?
The Iglu team will change the system from heating to cooling whenever the outside temperature is significantly cooler or hotter.
How do I manage the temperature in my room?
If your room feels too hot compared to outside and the building system is on heating, turn off your unit and try opening the window to let in some fresh air. Melbourne’s air pollution level is generally low and is classified in the ‘good’ air quality category by international standards.
If you’re leaving for the day and don’t want your room to heat up too much, make sure you leave your blinds closed to block out some sun.
If your room feels too cold and the building system is on cooling, turn off your unit rather than trying to increase the temperature.