Pre-arrival guide
Welcome to Iglu Melbourne City!
229 Franklin St, Melbourne VIC 3000
We are excited to have you join our vibrant community. We have put together a comprehensive pre-arrival checklist to ensure a smooth transition into your new home, designed to provide you with all the necessary information and guidance you need to make your arrival and settling-in process as seamless and enjoyable as possible.
We look forward to making your stay with us comfortable, convenient, and unforgettable.
Check in time
Check-in from 3pm
Front desk hours
9am – 6pm Monday to Friday
9am – 6pm Saturday and Sunday
If you’re arriving outside of these hours, call our Resident Leaders on 0426 708 823 and they will check you in.
Documents to bring
Passport / Photo ID
Confirmation of Enrolment (CoE) / Proof of enrolment
International Under 18s
If you’re arriving as an International Under 18 student, your university has additional requirements you’ll need to adhere to:
- Check-in time required by your university: 9am – 6pm
- Additional documents to bring: Confirmation of Appropriate Accommodation and Welfare (CAAW) letter
What to pack
All Iglu properties come fully furnished but there are certain things you’ll still need to bring.
View the packing checklist for your apartment and find out what’s already here for you and what you’ll need to pack.
Iglu linen kits
There is a lot to think about when you’re moving to a new home and we want to make it as smooth as possible for you.
That’s where one of our handy linen packs comes in. With a quilt, quilt cover, pillows, bed linen and towels, it has everything you need to freshen up, make your bed and settle in for a good night’s sleep.
How much are they?
- King Single Sized Bed (Shared apartments) – $155 AUD
- Double Sized Bed (Studio apartments) – $175 AUD
It’s easy to order one!
If you would like to order a linen pack, simply fill in the form at the link below. The property team will confirm availability and then look after the rest for you. Stocks are limited so it is best to order ahead to avoid disappointment.
Where to buy
Being located within Melbourne CBD with easy access to buses and trams means getting your daily essentials is super convenient.
If you’re looking to purchase your own bed linen, towels, toiletries, kitchenware and cutlery, there are a couple of options within walking distance.
Kmart Centre and Big W in QV Village have budget friendly supplies covering all your homeware needs. Melbourne Central has plenty of boutique stores offering a variety of homewares.
For your daily grocery items, Woolworths Metro at Queens Place is just a 2-minute walk away, and Aldi is a 7-minute walk.
Coming from overseas?
Find out about Australian power plugs, getting a SIM card for your phone, and public transport cards.
Here are our tips to make getting connected to life in Australia a little easier.